At Westcoast Waxing, we value your time and ours. To provide the best service possible for all of our clients, we ask that you please respect our cancellation policy.
Cancellations
We require least a 24 hour of any cancellation or rescheduling in order to avoid a cancellation fee equal to 30% of the totals treatment's costs.
Minors (UNDER 18 YEARS OLD)
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Clients must be at least 16 years old to receive waxing services.
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A minor consent form must be signed by a parent or guardian prior to the appointment.
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A parent or guardian must be present for Brazilian, Bikini, or other intimate waxing service if the client is under 18.
No-show
The cancellation fee will automatically be applied to clients that do not show-up for their scheduled appointments.
Late Arrival
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If you arrive late, we will do our best to accommodate you, but your service may be shortened.
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If you are more than 10 minutes late, your appointment may need to be rescheduled, and a cancellation fee may apply.
Refunds
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Services are non-refundable once performed.
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Prepaid services or deposits are non-refundable but may be credited toward rescheduled appointments if proper notice is given.
How to Cancel
To cancel or reschedule your appointment, please do so through the confirmation email in your inbox.
Curtesy Reminder Policy
As a courtesy, we send a reminder via text message to patients at least 48 hours in advance. But ultimately, it’s the responsibility of the client to make and keep appointments regardless of whether they received a courtesy reminder or not.
WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE.
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Hours of operation
Monday: 10am-5pm
Tuesday: Closed
Wednesday: 2pm-6pm
Thursday: 10am-2pm
Friday: 2pm-6pm
Saturday: Closed
Sunday: 10am-5pm
